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Best VOIP Business Services

Voice over IP systems, simply as VoIP, dominate the small and medium enterprises (SMEs) telephone market. The dominance is not only because they are inexpensive. But also due to the flexibility they bring in businesses. VoIP can do anything that the old-fashioned PBX does, and it has numerous features and functions that are impossible with the traditional telephone system. We have compiled a detailed review of the ten best VoIP services to help businesses as they plan.

Last Updated December 2024

Software Advice-VoIP banner
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Software Advice-VoIP

  • Best For - Businesses seeking to modernize communications with scalable VoIP solutions
  • Rating - 4.7/5

For companies looking to transition to or upgrade their Voice over Internet Protocol (VoIP) systems, SoftwareAdvice.com offers a vital service. Through personalized consultations, businesses are matched with VoIP software solutions that align with their specific communication needs, scalability requirements, and budgetary considerations. With an expansive selection of VoIP software options, SoftwareAdvice.com ensures that every business, regardless of size or industry, can find the perfect fit to enhance their communication infrastructure.

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Software Advice-VoIP logo
Nextiva banner
  • Best For - Businesses in need of a scalable and reliable VOIP platform.
  • Rating - 4.4/5

Nextiva offers various communication services which work best for small businesses and large companies. It is a one-stop-shop for communication services, customer care management, sales and marketing, and market research needs. Nextiva is one of the top choices of communication business services because it tailor makes a communication program and plan that will enable your business to improve its communication efficiency, which in turn improves business efficiency.

Nextiva services have features that help build suitable business communications. Some of these are VoIP plans, a communication app, the Sales Pipeline CRM, and a small business solution with business solutions that come in a package.

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Nextiva logo
Zoom VOIP banner
  • Best For - Businesses seeking reliable VoIP communication solutions
  • Rating - 4.5/5

Zoom's VoIP services offer a dependable communication solution for businesses of all sizes. Whether you need seamless audio and video conferencing or a robust phone system, Zoom has you covered. Zoom VoIP provides a versatile and effective communication platform, making it a top choice for businesses looking to enhance their remote collaboration capabilities.

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Zoom VOIP logo
Vonage banner
  • Best For - Companies looking for feature-rich VOIP services with global reach.
  • Rating - 4.3/5

Vonage is among the earliest VoIP providers in the industry, and over the past two decades, it has only worked to enhance its offerings. It offers a wholly unified communication platform for enterprises regardless of their sizes. It is an outstanding solution for all connection needs, from companies seeking a virtual receptionist to those attempting to professionalize their businesses. It provides an easy-to-use directory assistance tool, and users can connect multiple devices and work with flexibility

Vonage is known to provide outstanding features with flexible pricing. From customer service to privacy, collaboration and personalization, the service provider allows businesses to improve every aspect of their businesses in distinct ways. Its package includes critical features, such as call screening, caller ID blocking, do not disturb settings, spam shield and much more to ensure your teams are entirely in control over all incoming calls.

Moreover, users can control the flow of incoming calls with tools, such as call continuity, call hold, and car parking. Users can even opt for call recording, call waiting and call queues that render a professional edge to businesses.

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Vonage logo
Ooma banner
  • Best For - Small businesses looking for a cost-effective VOIP solution with solid call quality.
  • Rating - 4.2/5

While Ooma is an excellent solution for any size business, it is desirable for small businesses because it offers advanced phone features at affordable pricing. Moreover, its setup comes with DIY videos and instructions to guide you in installing, and a technician will not be necessary.

Ooma is a seven-time, successive winner of the PCMag VoIP Business Choice award, which mirrors the greatness of the services it offers. Its cloud system is portable, easy to operate and learn together with 24/7 customer support. Whereas Ooma is an excellent solution for businesses of any size, it is desirable for small and mid-sized businesses because of the advanced phone feature it offers at relatively affordable pricing.

The VoIP service provider offers free unlimited calls anywhere in Mexico, the U.S., Canada and Puerto Rico. Already, such an offer result in substantial savings for enterprises that spend a lot on phone bills. Additionally, it offers competitive rates for international calls.

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Ooma logo
Ring Central banner
  • Best For - Businesses seeking a comprehensive VOIP solution with a wide range of features.
  • Rating - 4.5/5

RingCentral MVP is an ideal package of every user level, from single users to more than one hundred users. It provides unlimited device status reports and data storage. The provider's VoIP tools can incorporate dedicated hardware, such as Polycom and Cisco, and softphone solutions.

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Ring Central logo
Dialpad banner
  • Best For - Modern businesses looking for a unified communications platform.
  • Rating - 4.3/5

The VoIP service provider offers an all-inclusive cloud-based solution appropriate for companies that have already implemented the cloud infrastructure and those planning to embrace the technology. The solution supports spam blocking, call routing, BYOD support, and enterprise-level capabilities, such as omnichannel support.

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Dialpad logo
GrassHopper banner
  • Best For - Solo entrepreneurs and small businesses requiring a virtual phone system.
  • Rating - 4.1/5

Grasshopper is a VoIP solution for businesses that wish to look prominent. The top-secret behind the app is straightforward; a company does not need to be multinational to be significant. What matters is appearance. It offers small businesses comprehensive communication features and tools to impress their clients while maintaining their current manageable sizes.

The service provider provides two types of packages, the Grasshopper Connect and the Grasshopper plan options. The Grasshopper plans the conventional VoIP service standard in the market and is in three flavors. A business can either purchase Partner, Solo or Small Business plan under the package, and all are billable annually or monthly.

Grasshopper allows users to purchase as small as long-term commitments do not bind a month's contract and users. An annual plan is also available, and it lets you save more than ten percent. Most enterprises opt for the year because of the savings it brings.

The company's VoIP plan costs $26 a month for a three-extensions, single number and $44 for a three-numbers, six extension number. You can get five numbers and unlimited extension for as little as $80, which is a substantial benefit for companies seeking to scale their businesses.

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GrassHopper logo
OnSip banner
  • Best For - Businesses seeking customizable, cloud-based VOIP solutions.
  • Rating - 4.0/5

OnSIP is a renowned provider of communications for businesses regardless of their sizes. Some of its clients include Tumblr, Mozilla and Disqus. The service is top-rated among companies that embrace a bring-your-own-device (BYOD) policy, making the app easy to use regardless of the device or operating system.

The service provider offers one of the most outstanding solutions for businesses with competitive pricing, numerous features, and flexible pricing and payment options. Users can exploit the robust admin portal to change and manage various features. One feature that makes the service so popular is its flexibility. Users can use desk phones solely if that is what their businesses entail. Alternatively, companies can use a softphone with the software you wish. OnSIP is also the most convenient way to combine both softphones and desk phones.

OnSIP comes with all the features that typical VoIP software has except group ring, personal attendant and voicemail. Furthermore, you can get premium features, such as third-party softphone integration, voicemail-to-email, and web-based PBX.

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OnSip logo
GoTo Connect banner
  • Best For - Remote teams requiring a collaborative VOIP solution.
  • Rating - 4.2/5

Gotoconnect offers a wide range of services that include over seventy calling features such as call screening, routing, and paging from mobile devices, computers, and desk phones, mobile features, tools, and integrations with a host of other apps. There are three plans with different parts.

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GoTo Connect logo
Line2 banner
  • Best For - Professionals and small businesses requiring a second phone line.
  • Rating - 4.1/5

Line2 offers robust communication solutions for businesses looking to enhance their virtual communication capabilities. With a range of features tailored to professional needs, Line2 empowers businesses to streamline their communication processes and establish a strong online presence. Whether you're a solo entrepreneur or part of a growing team, Line2's expertise in virtual phone systems can help you maintain effective and professional communication. Line2 offers businesses the flexibility and convenience of virtual communication, allowing them to establish a professional image while effectively managing their communication needs. Whether you're a startup or an established business, Line2's virtual phone systems can enhance your communication efficiency and customer engagement.

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Line2 logo
Mightycall banner
  • Best For - Small businesses seeking an easy-to-use and affordable VOIP service.
  • Rating - 4.0/5

MightyCall is a digital phone system with many features and interfaces that set it distinct from Grasshopper and Google Voice, its main rivals. It's a very affordable phone system, with monthly rates as low as $12 per user, perfect for small companies wanting to upgrade from cumbersome landline options.

While it lacks the functionality of more comprehensive unified communication platforms and is not as feature-rich as bigger voice-over IP (VoIP) providers, MightyCall is lauded for its excellent customer support. Any company on a tight budget that needs high-quality phone calls and capabilities like call recording and CRM integrations should seriously consider this option.

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Mightycall logo
UniTel Voice banner
  • Best For - Small to mid-sized businesses seeking customizable VOIP solutions.
  • Rating - 4.2/5

Unitel Voice is a leading provider of VoIP services, offering businesses a cost-effective and efficient communication solution. With its robust features and exceptional customer support, Unitel Voice empowers companies to enhance their communication capabilities and streamline their operations.

Unitel Voice is a trusted VoIP service provider that offers reliable and scalable communication solutions for businesses. With its focus on voice quality, flexibility, and feature-rich tools, Unitel Voice enables companies to streamline their communication processes and deliver exceptional customer experiences. While international calling options may be more limited, the cost-effective pricing and dedication to customer satisfaction make Unitel Voice an excellent choice for businesses seeking reliable VoIP services. By leveraging the power of Unitel Voice, companies can enhance their communication capabilities, improve productivity, and drive business growth.

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UniTel Voice logo
Top 13 VOIP Providers

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