AT&T Internet Service Provider Review

In A Nutshell

AT &T is among the biggest telecoms companies in the US. They provide mobile and fixed telephone services. They have millions of customers because of the variety of services they offer. Their internet options include bundles, fixed and Wi-Fi. They have a smartphone manager app, fiber optic, and incredible downloading speed. You can also shop for phones and other devices from their shop. The popular wireless provider has been offering services for over thirty years.

Pros

• Fast download speed
• Available discounts for certain groups
• Easy-to-use smart home management app

Cons

• High cancellation fees
• Individual data plans are a bit pricey

AT&T At a Glance

Best for: Families

Coverage: 22 states

Starting price: $ 35.00 monthly (per line)

Connection type: Fixed wireless, fiber

Download speed: 10 Mbps – 950 Mbps

Money-back guarantee: 14 days

What Services and Features Does AT&T Offer

AT &T offers internet services, including fiber connections. Fiber can deliver up to 1000 Mbps downloading speed, but it's only available in select fiber areas. You can use their strong, smart Wi-Fi for your family and guests. There is no annual contract required, and it's reliable and consistent. Their internet services are highly rated by their customers.

When you get the standard plan, you will get anti-spyware that will help you detect, block, and remove viruses, rootkits, adware, and spyware. The plan also features a two-way firewall that blocks outsiders from hacking your computer. You will also get protection from malware threats every time you click on a website. There is an email anti-virus as well and a spam guard. Their internet services feature up to ten additional email accounts with unlimited online storage. They also have internet features that favor businesses.

You will get full-home connectivity, including all your smart home devices. AT &T offers a seamless transition with address change notification and email forwarding if you are using a different internet provider.

Prices, Plans, and Value for Money

AT &T has many favorable deals, pricings and even discounts on different internet plants. You should go for their fiber plans if you want the fastest uploading and downloading speeds. These are some of the plans you can consider.

AT &T Unlimited

Plan	Starting price
Unlimited starter	$ 35.00 per month
Unlimited extra	$ 40.00 per month
Unlimited elite	$ 50.00 per month

AT &T Fiber

Plan	Starting price
Fiber internet 300Mbps	$ 35.00 per month
Fiber internet 500Mbps	$ 45.00 per month
Fiber internet 1000Mbps	$ 60.00 per month

The fiber speed will depend on your location. You will get the best deals if you buy the internet and other services like TV. The fiber 1000Mbps plan has a bonus HBO Max subscription; it's the best value for money. If you want to keep up with their discounts and internet deals, you should constantly check their website. If you are not satisfied with AT &T's services, you should cancel your plan in the first fourteen days to get your money back. If you cancel after a month of services, you will pay up to $ 180 cancellation fees.

Ease of Use, Hardware, and Setup

AT &T charges $ 99.00 installation fees. This is quite pricey, especially when your funds are stretched. If you know how to install it, you should do it yourself. It will save you a hefty sum of money. They have their own hardware, including modem and router. You can also shop for Wi-Fi extenders, Wi-Fi boosters, and so much more from their shop. You can get third-party equipment, but if you want ease of use, stick to AT &T equipment. But if you cancel your plan, you will be required to return the equipment within 21 days or pay $ 150. Setting up the internet is easy, mainly when you use the how-to videos.

AT&T Security

AT &T offers advanced internet security that protects against hacking and other kinds of insecurities. The anti-virus, two-way firewall protection, and anti-spyware features are all aimed at providing security. There are helpful security tips on the site that help keep your data private and secure. You should get advanced plans if you want the best protection.

AT&T Performance

AT &T delivers the best customer satisfaction when it comes to internet services. Their uploading and downloading speed are very impressive. Compared to other internet providers, they are highly ranked. Fiber speed is exceptional; you should use the services if you are in a select fiber area. The fixed wireless services are slower but still reliable. AT &T uses reports having reliable 4G or 5G coverage over eighty percent of the time.

AT&T Customer Service

AT &T has impressive customer care support. They have live chats and toll-free phone numbers you can use to reach them. You can ask questions at the online community platform. There are also tips for services that can help you overcome internet troubles. They have helpful guides for troubleshooting and installations. Billing and tech support are readily available because those are common problems. They didn't earn their customer satisfaction ranking for doing the bare minimum. They have a dedicated support team.

1-800-288-2020

AT &T FAQs

Is AT&T's Internet Speed Fast?

The internet speed will depend on the plan you purchase and if you are using fixed or fiber services. If you want the ultimate speed, you should buy the fiber 1000Mbps plan. It's the fastest uploading and downloading speed from AT &T, and you will also get an additional HBO Max subscription.

Can I Change My Current Plan, Services, And Features?

Yes, you can make any changes to your plan whenever you want. If you want to upgrade your current features and services, contact customer service. They will guide you through and help you upgrade to a better plan.

How Long Is The AT &T Installation Process?

The installation depends on whether you are doing DIY installation or it's being done by a professional. However, it will not go beyond four hours. If you are not skilled, you should seek help; it's quicker.

Will My Phone Number Change?

For most AT &T customers, their numbers will remain the same. However, if by any chance your number needs to change, the company will contact you ahead of time to inform you. That gives you an opportunity to make the necessary changes.

Can I Get Internet Services Without A Phone Line?

Yes, you can access standalone internet plans if you don’t have a cable and phone line.

How Do I Redeem For A Reward Online?

You should visit AT &T's redemption center. It will be able to review and redeem your available rewards. Rewards can help you access advanced services, features in your current plan. You can also pay your bills online. It’s convenient and easy compared to in-person payments.

Bottom Line

AT &T has outdone itself when it comes to delivering fast, reliable, and consistent internet connections. Their fiber internet is the fastest even compared to other competitors in the market. They have great plans and pricing that mostly favors families. Your home will be much safer and convenient if you connect it using smart devices and the AT &T app. streaming your favorite TV shows, and gaming will be easier and fin when your internet is dependable.